CONCERNED A CHILD IS BEING ABUSED
Initial Response
Initial Response is a county wide service that provides the first point of contact for anyone who has a concern about a child or a young person who lives in County Durham.
Initial Response will work with the person who refers an issue (the referrer) to us . We will also work with the family that has been referred to determine:
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if a referral to Safeguarding and Specialist Services is appropriate
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if there an assessment of need is to be carried out to identify and/or provide support to the child and family
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if there is a need to take action to protect a child who is suffering or is likely to suffer significant harm
In this way, Initial Response is responsible for contacts, referrals and initial assessments on a county-wide basis.
How we will work
Initial Response is committed to:
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ensuring that anyone contacting Initial Response will be able to discuss their concerns relating to a child/young person with a qualified social worker upon request
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any action taken or recommended by Initial Response will be based on clear information and analysis of risk and has the child/young person at the heart of any decisions made about them
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ensuring that the person making contact with the service knows what action is being taken and the timescales for any activity
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providing a timely and appropriate response to the concerns that have been identified, and
ensuring children, young people and families are fully engaged in any assessment we carry out
Assessing need
The assessment of need starts from the point of the initial contact where a concern is raised.
The information we require to determine the appropriateness of a referral to Safeguarding and Specialist Services is outlined in Working Together to Safeguard Children 2010, a copy you will find below:
The basic information we need includes:
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what is the nature of the concern
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how has the concern come about
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what impact is this having on the child/young person and their family
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what is the referrer's involvement with the child/young person and their family
In line with Working Together to Safeguard Children 2010, there is an expectation that the referrer will have discussed the concerns with the family and they have consented to the referrer making contact with Initial Response. The issue of consent may be dispensed with, if, it would place the child or another person at further risk of harm.
In exceptional circumstances, we may contact other agencies to clarify the information given at this stage without consent if we consider that a child or young person may be at risk of harm. We will always make contact with the family where contact details are known to discuss the nature of the concerns raised and, where appropriate, agree to a social worker from Initial Response carrying out an assessment of need.
A qualified social worker from Initial Response will be responsible for carrying out an assessment of need in partnership with the child, young person and their family, involving other agencies who may also be involved with the family, with the overall aim of supporting families to meet any identified need in relation to their child. In this way, we aim to ensure that every child or young person who lives in County Durham is healthy and safe; is enjoying and achieving, is making a positive contribution and where appropriate, is achieving economic well being.
Contacting Initial Response
We can be contacted by telephone, fax and email. Please see below for details:
Contacts
Initial Response Team
Trimdon House
Trimdon
County Durham
TS29 6QH
Email: scd@durham.gov.uk
Tel: 0845 850 5010
Fax: 0191 383 5752
Text: 07786 027 280
What to do if you are worried a child is being abused
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